Terms & Conditions

By making a reservation at the property known as Champlain Street Stays (the “Hotel”), you agree to the following terms, conditions, and ‘house rules’ below:

Communications

SMS Text Messaging & Email

By make a reservation, you authorize Champlain Street Stays to send 4-8 text messages/emails with details regarding your reservation information and other offers. Message/data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out.

Check In Requirements

BEFORE ARRIVAL: Because this is a boutique property there is online-check-in only, and there is no in-person reception desk. Before arrival, all guests should have completed a digital check-in process including ID verification for each guest on the reservation.

IDENTIFICATION VERIFICATION BEFORE ARRIVAL: The pre-arrival online identification process requires a valid photo ID as well as a real-time photo in order to verify the identification. This process is completed on your own digitally using a smartphone or computer. Completing this process is required to check in together and stay at the property.

It is recommended to do this identification prior to arrival so that you can seamlessly arrive and enter the apartment. The ID process is digital and handled by a third-party software provider. After making a reservation, the Hotel will message you and you can begin the verification process anytime.

The ID used for the ID verification process must be valid, not expired or nor damaged. The ID card must be physically present when doing the verification process. Non-governmental ID or ID without a photo of the ID holder are not accepted. Residency cards, student IDs, and digital photos of IDs are not accepted.

VALID CREDIT CARD ON FILE FOR INCIDENTALS

Guests must provide a valid credit card on file for their reservation that is issued under their name. In the event of any damages, lost or stolen items or any hiccups; a valid card must be on file in the event of assessed clean up or other fees.

GUESTS UNDER 18 MUST BE ACCOMPANIED BY A PARENT OR GUARDIAN

Payment Methods

We accept all major credit and debit cards.

We do not accept cash for reservations.

Other Terms & Conditions

SERIVCES: Internet, TV, and other services are provided for guest convenience but may experience occasional outages. Air conditioning, heating, and hot water are provided and the host will make reasonable efforts to fix and maintenance problem with those services should a problem arise.

CAMERAS: Security cameras in common and public areas: The building is equipped with security cameras in the hallways, entrance, and outdoor which record. These cameras are un-monitored.

EMERGENCIES: In the event of any emergency, please call 911 first. If you are outside the area but need to call 911 for Washington DC police, dial the police main command center directly at: 202-727-9099

PARKING: There are two public parking garages in the area, each is a walk from the property location. Look up the garages by searching for "Colonial Parking garage in Adams Morgan" online, or for more detailed info view the ‘Parking’ page on this website.

Street parking is quite difficult in the area, and spots are on a first-come first-serve basis with rules that vary block by block and even on different sides of the same street. Most street parking has a 2 hour maximum limit and/or restrictions on needing proof of local residency to park for longer. We do not recommend trying to park on the street.